IBM Support

IJ40767: CACHE ISSUE IN WORK EXECUTION WORK CENTER

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APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION:
    
    If I report failure on a work order, then report failure again
    on another work order, it seemed to cache the failure class from
    the previous work order.
    
    STEPS TO REPRODUCE:
    
    1) Go to Work Order Tracking application. Enter failure class
    and problem code for a few work orders e.g. 1231, 1225
    2) Go to a poor connectivity area and go to Work Execution work
    center
    3) Search for work order 1231
    4) Click Report Work
    5) Go to Failure tab
    6) Enter a cause    e.g. dirty
    7) Enter a remedy e.g. clean
    8) Click ?Complete work? button
    9) Click the back button
    10) Search for another work order e.g. 1225
    11) Click Report Work
    12) Go to Failure tab
    
    ACTUAL BEHAVIOUR: Cause and remedy for work order 1225 are
    populated with dirty and clean from work order 1231
    EXPECTED BEHAVIOUR: Cause and remedy should not be populated
    from a previous work order
    
    REPORTED IN VERSION:
    Maximo Asset Management 7.6.1.2
    Maximo Asset Management Work Centers 7.6.0.4
    

Local fix

Problem summary

Problem conclusion

  • The fix for this APAR will be included in a future Release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ40767

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-06-21

  • Closed date

    2022-08-27

  • Last modified date

    2022-08-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
27 August 2022