IBM Support

Customers may lose access to Cloud data when upgrading to R9.2 bundles

Flashes (Alerts)


Abstract

Existing Clouds with upper- or mixed-case names will lose access when upgrading DS8900F to R9.2 bundles below SP2.

Content

Risk classification

High Impact

Risk categories

Loss of access

Affected Domain

Existing Clouds with upper- or mixed-case names.

Description

Changes were made in R9.2 multi-cloud support, to only allow lower-case Cloud names.
Existing Clouds that were created using upper- or mixed-case names will fail on R9.2 bundles lower than 9.2 SP2 - 89.22.17.0
Additional mitigation is required for TS7700 Clouds using upper- or mixed-case names.

Mitigation
To avoid, or recover from, this condition on R9.2 bundles below SP2:

For upper- or mixed-case Cloud connections other than TS7700:
  • Use rmcloudserver to remove upper- or mixed-case Clouds, then mkcloudserver to recreate the Cloud connections, using only lowercase naming.
For upper- or mixed-case Cloud connections using TS7700 with Feature Code 5282:
  • Contact TS7700 support for assistance.  

Fix:

DS8900F:
R9.2 SP2.2 - 89.22.19.0
R9.3 GA - 89.30.68.0 or higher

TS7700:
VTD_EXEC_387 expected to release end of July, 2022

Reference ID:
357494, 358466

[{"Type":"MASTER","Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSHGBU","label":"IBM DS8900F"},"ARM Category":[{"code":"a8m0z000000bqYxAAI","label":"Advanced Functions"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.2.0"}]

Document Information

Modified date:
11 December 2022

UID

ibm16597671

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