IJ40529: THE UER CANNOT UPLOAD A JPEG FILE AS A PRINTABLE ATTACHMENT.

APAR status

• Closed as new function.

Error description

• To create this attachment, you need to uncheck the 'Print
  attached document with report if printable type?'
  
  
  ACTION TAKEN: Duplicated in the lab.
  
  STEPS TO REPLICATE:
  
  Try to Attach a photo with extension jpeg and make it printable.
  
  You will get this message.
  
  BMXAA6152E - This file type cannot be printed. To attach this
  file type,
  
  clear the Print attached document with report if printable
  type? check box.
  
  ENVIRONMENT: - Maximo
  
  PRODUCT VERSION: Maximo 7612
  ACTION PLAN :
  Please include this in the next available iFix.
  
  
  Tivoli's process automation engine 7.6.1.2-IFIX20211217-1250
  Build 20200715-0100 DB Build V7612-284 HFDB Build HF7612-57
  

Local fix

• Rename the jpeg file to jpg, before uploading it.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * USERS CANNOT UPLOAD JPEG FILE AS A PRINTABLE ATTACHMENT.     *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO REPORTIN

• Fixed component ID

  TIVOREPTS

Applicable component levels