IBM Support

JR64853: SFTP FUNCTIONS THROWING PERMISSION DENIED (PASSWORD) ON RPA 21.0.2

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Direct link to fix

 

APAR status

  • Closed as program error.

Error description

  • After upgrading to 21.0.2, it seems that the SFTP actions no
    longer work and therefore cannot connect/access the SFTP
    environment using the same credentials used in the previous
    versions. Following error is recieved.
    
    Renci.SshNet.Common.SshAuthenticationException: Permission
    denied (password).
    
    at Renci.SshNet.ClientAuthentication.Authenticate(IConnectionIn
    foInternalconnectionInfo, ISession session)
    
    at Renci.SshNet.ConnectionInfo.Authenticate(ISession session,
    IServiceFactory serviceFactory)
    
    at Renci.SshNet.Session.Connect()
    
    at Renci.SshNet.BaseClient.CreateAndConnectSession()
    
    at Renci.SshNet.BaseClient.Connect()
    
    at WDG.Automation.Base.FtpCommand.<ExecuteSftp>d__41.MoveNext()
    
    --- End of stack trace from previous location where exception
    was thrown ---
    
    at
    System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess
    AndDebuggerNotification(Tasktask)
    
    at WDG.Automation.Base.FtpListDirectoriesCommand.<Execute>d__1.
    MoveNext()
    
    --- End of stack trace from previous location where exception
    was thrown ---
    
    at
    System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    
    at
    WDG.Automation.Language.CommandInterpreter.<Run>d__12.MoveNext()
    
    
    --- End of stack trace from previous location where exception
    was thrown ---
    
    at
    System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    
    at WDG.Automation.Language.ScriptInterpreter.<RunCore>d__17.Mov
    eNext()
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users using ftp automation commands                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * No further information                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Update to 21.0.2 IF005 or higher                             *
    ****************************************************************
    

Problem conclusion

  • First fixed in 21.0.2 IF005
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64853

  • Reported component name

    RPA

  • Reported component ID

    5737N5100

  • Reported release

    L00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-04-19

  • Closed date

    2022-06-16

  • Last modified date

    2022-06-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RPA

  • Fixed component ID

    5737N5100

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSC50T","label":"IBM Robotic Process Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00"}]

Document Information

Modified date:
17 June 2022