IBM Support

JR64770: IBM RPA - PROXY CONNECTION CAUSING ERROR DURING THE IBM RPA STUDIO LOGIN

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Direct link to fix

21.0.2-IBMRPA-IF004

 

APAR status

  • Closed as program error.

Error description

  • The proxy was with wrong configuration because it was having
problems in the communicating with the firewall.
The engenieer team worked in the correction and it will be
available in the next versions.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* Customers using a proxy                                      *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* No further information                                       *
****************************************************************
* RECOMMENDATION:                                              *
* Update to 21.0.1 IF007 or 21.0.2 IF004 or higher.            *
****************************************************************

    



Problem conclusion


    

  • First fixed in 21.0.1 IF007 and 21.0.2 IF004

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR64770
    • 

  • Reported component name
    RPA
    • 

  • Reported component ID
    5737N5100
    • 

  • Reported release
    L00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-03-29
    • 

  • Closed date
    2022-06-16
    • 

  • Last modified date
    2022-06-16
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    RPA
    • 

  • Fixed component ID
    5737N5100
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSC50T","label":"IBM Robotic Process Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            17 June 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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