IBM Support

JR64965: OPENING A PROCESS DIAGRAM IN IBM PROCESS PORTAL SHOWS "THE CONTROL CANNOT BE LOADED AT THIS TIME"

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Direct link to fix

workflow.21031.delta.repository

 

APAR status

  • Closed as program error.

Error description

  • When you try to open a process diagram in Process Portal, you
see "The control cannot be loaded at this time" and the
following exception is written to the Application server
SystemOut.log file:                                        

BPDILOGVisual E
com.ibm.bpm.rest.impl.ilogdiagram.bpd.BPDILOGVisualResource
getProcessInstancesForILOGDiagram <Null Message>
                                 java.lang.NullPointerException
 at
com.ibm.bpm.rest.impl.ilogdiagram.bpd.BPD2ILOGModelTransformer.g
etBendPoints(BPD2ILOGModelTransformer.java:960)
 at
com.ibm.bpm.rest.impl.ilogdiagram.bpd.BPD2ILOGModelTransformer.t
ransformBpmn(BPD2ILOGModelTransformer.java:391)
 at
com.ibm.bpm.rest.impl.ilogdiagram.bpd.BPD2ILOGModelTransformer.t
ransform(BPD2ILOGModelTransformer.java:540)

PRODUCTS AFFECTED
IBM Business Automation Workflow

Local fix

  • 



Problem summary


    

  • The error is triggered if the process model contains innocuous
disconnected sequence flows.

    



Problem conclusion


    

  • A fix is available or will be available that enables a process
diagram to open in Process Portal even if it contains
disconnected flows.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR64965
    • 

  • Reported component name
    BUS AUTO WORKFL
    • 

  • Reported component ID
    5737H4100
    • 

  • Reported release
    L00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-05-20
    • 

  • Closed date
    2022-06-02
    • 

  • Last modified date
    2022-06-02
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BUS AUTO WORKFL
    • 

  • Fixed component ID
    5737H4100
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"21.0.2","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            24 August 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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