IBM Support

JR64929: YOU SEE AN ERROR WHEN YOU TRY TO OPEN A PAGE THAT CONTAINS BOTH A TO-DO LIST WIDGET AND A VIEWER WIDGET

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APAR status

  • Closed as program error.

Error description

  • If you try to open a page that contains both a To-Do list widget
    and a Viewer widget, the page does not open and you see an
    error instead.
    The error occurs for an IBM Business Automation Workflow
    environment that is configured with an external IBM Content
    Navigator.
    
    The error that is displayed and logged in the browser console is
    similar to the following:
    
    The page cannot be opened because the page class
    <target_OS>/<solution_prefix>/<page_name> was not found. The
    following error occurred: Cannot read properties of null
    (reading '_setPagePayload')
    The page cannot be opened because the page class
    <target_OS>/<solution_prefix>/<page_name> was not found. The
    following error occurred: 02eb4e5e-9541-4c1d-80a3-49ae1f25f195:
    parser returned unfilled promise (probably waiting for module
    auto-load), unsupported by _WidgetsInTemplateMixin. Must
    pre-load all supporting widgets before instantiation.
    
    Browser console output:
    
    dojo.js.bd49b70890cdf1920cc7ae9e57094644.jgz:47375
    dojo/parser::parse() error Error:
    ecm.widget.viewer.ContentViewer: parser returned unfilled
    promise (probably waiting for module auto-load), unsupported by
    _WidgetsInTemplateMixin.  Must pre-load all supporting widgets
    before instantiation.
    at Object._beforeFillContent
    (dojo.js.bd49b70890cdf1920cc7ae9e57094644.jgz:42635:27)
    at Object.buildRendering
    (dojo.js.bd49b70890cdf1920cc7ae9e57094644.jgz:36542:18)
    at Object.inherited
    (dojo.js.bd49b70890cdf1920cc7ae9e57094644.jgz:32267:43)
    at Object.buildRendering
    (dojo.js.bd49b70890cdf1920cc7ae9e57094644.jgz:17574:18)
    at Object._idxWidgetBuildRendering
    (ecm.js.3574be704a65029859babb6578e34f70.jgz:42944:18)
    at Object.create
    (dojo.js.bd49b70890cdf1920cc7ae9e57094644.jgz:34447:18)
    at Object.widgetProto.create
    (ecm.js.3574be704a65029859babb6578e34f70.jgz:43165:31)
    at Object.postscript
    (dojo.js.bd49b70890cdf1920cc7ae9e57094644.jgz:34424:18)
    at Object.advice
    (dojo.js.bd49b70890cdf1920cc7ae9e57094644.jgz:37218:45)
    at Object.dispatcher [as postscript]
    (dojo.js.bd49b70890cdf1920cc7ae9e57094644.jgz:37200:61
    
    PRODUCTS AFFECTED
    IBM Cloud Pak for Business Automation
    IBM Business Automation Workflow
    

Local fix

  • Remove one of the widgets, Viewer widget or To-Do List widget,
    from the page then redeploy solution.
    

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures you can
    open a page that contains a To-Do list widget and a Viewer
    widget without errors.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64929

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    K00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-05-10

  • Closed date

    2022-05-26

  • Last modified date

    2022-05-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1"}]

Document Information

Modified date:
27 May 2022