IBM Support

Special permission required to set exact alarms

Release Notes


Abstract

Exact alarms schedule an alarm to be delivered precisely at the stated time. MaaS360 uses exact alarms to perform time-sensitive actions such as Out of Compliance Timer, Calendar/Task reminders, and Selective Wipe on inactivity.

Content

Apps that target Android 12 must have the SCHEDULE_EXACT_ALARM permission in order to set exact alarms. The apps that have SCHEDULE_EXACT_ALARM permission can access Alarms & reminders capability that appears within the Special app access screen in system settings. This permission is auto-granted to the MaaS360 app when the devices enroll with or upgrade to MaaS360 app version 7.90+. However, both users and system can revoke Alarms & reminders special app access. If the Alarms & Reminders access is revoked, the app stops functioning and all future exact alarms are cancelled.

MaaS360 displays Exact Alarms in the Device Summary page > Android Blocked Permissions section in the MaaS360 portal if users do not grant Exact Alarms permission to the MaaS360 app.

Exact Alarm Blocked Permission

Granting Exact Alarm permission to the MaaS360 app

  1. Navigate to Settings > Apps > MaaS360 > Special app access > Alarms & reminders.
Exact Alarm MaaS360

Granting Exact Alarm permission to the Secure Mail app

The Secure Mail app requires Exact Alarm permission to schedule time-sensitive actions such as Calendar reminders.

Granting permission from Inbox

  1. MaaS360 displays a yellow ribbon if the Exact Alarm permission is not granted to the Secure Mail app. Tap the ribbon. The Alarms & Reminders permissions page is displayed.
  2. Allow Alarms & Reminders permission for the MaaS360 Mail app.
Exact SM 1 Exact Alarm SM 2 Exact Alarm SM 3 Exact Alarm SM 4

Granting permission from MaaS360 Settings

  1. Open the MaaS360 app and then navigate to MaaS360 Settings page.
  2. Select Email > General > Enable exact alarms.
  3. Tap Continue. The Alarms & Reminders permissions page is displayed.
  4. Allow Alarms & Reminders permission for the MaaS360 Mail app.
Exact Alarm SM 5 Exact Alarm SM 6 Exact Alarm SM 3 Exact Alarm SM 4

[{"Type":"MASTER","Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSXX","label":"IBM MaaS360"},"ARM Category":[{"code":"a8m0z000000070yAAA","label":"POLICY"}],"Platform":[{"code":"PF003","label":"Android"}],"Version":"All Versions"}]

Document Information

Modified date:
27 May 2022

UID

ibm16590427