APAR status
Closed as program error.
Error description
PROBLEM: Graphical Resource View is not displaying data From research - Shift patterns outside multiples of 7 (and including 7) were found to cause the issue of Graphical View now displaying data. Reproduced in 7.6.1.2 - Graphical Resource View STEPS TO REPRODUCE: CALENDAR APPLICATION --- 1. Create a new Calendar 2. Set the start date to today and the end date to a year from now 3. From the More Actions Menu - click "Define/Apply Shifts" 4. New Row - Name and set Start Day to MONDAY (as an example) 5. Set Days in Pattern - set to 5 6. Click "Define Pattern" 7. Fill in the chart in the Define Pattern window with Start time of 8:00AM and End time of 4:00PM for each day listed > click OK 8. Back in the Define/Apply Shifts window, check the box beside the shift you just created and click "Apply Shifts" > In the Apply Shifts with Range window, click OK 9. Back in the Define/Apply Shifts window, click OK Note: the shifts should now be listed day-by-day in your calendar LABOR APPLICATION --- 1. Create a New Labor 2. Scroll Down to the "Personal" section add your Calendar and Shift 3. Enter a First and Last name 4. Go to the Crafts tab 5. Create a new row and select a Craft from the Select Value list GRAPHICAL RESOURCE VIEW APPLICATION --- 1. Create a new Graphical Resource List 2. Select your Calendar from the Select Value list 3. Select your Shift from the Select Value list 4. Click on the Graphical View Tab Note: no resources are populated RESULTS: When a shift pattern outside a multiple of 7 is used, the Graphical View Tab within the Graphical Resource View Application comes up blank with no resources listed. The date ribbon is displayed but no data is shown underneath. EXPECTED RESULTS: Expect to see the date ribbon and the labour resources displayed. SYSTEM INFORMATION: Maximo 7.6.1.2-IFIX20220216
Local fix
Adjust shift pattern to fit a multiple of 7 - can leave working hours blank on days off.
Problem summary
**************************************************************** * USERS AFFECTED: * * Scheduler users * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenancepackage: Release 7.6.1.3 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IJ40171
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
768
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-05-20
Closed date
2022-05-24
Last modified date
2022-05-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"768"}]
Document Information
Modified date:
25 May 2022