IJ40172: SELECT OWNER ACTION ON GRAPHICAL SCHEDULING IS SETTING BOTH OWNER AND OWNER GROUP

APAR status

• Closed as program error.

Error description

• PROBLEM:
  When using Select Owner action from Graphical Scheduling, both
  the Owner and Owner Group are populated against the given Work
  Order Record. This is inconsistent behavior from when the Select
  Owner action is used on the work order level as typically, the
  Owner and Owner Group fields are mutually exclusive (when one is
  populated, the other is null).
  
  STEPS TO REPRODUCE:
  Graphical Scheduling
  ---
  1. Select a schedule with multiple work orders
  2. Click on the Graphical View Tab
  3. Right-click on any work order and click on Select Owner
  4. Select any person (not person group) who HAS a person group.
  NOTE: Both the Owner AND the Owner Group are listed.
  6. Navigate to Work Order tracking and open the work order. (can
  right-click on it from GS and click "Go To Work Order Tracking")
  
  7. Navigate to the Responsibility Sub-Tab
  NOTE: Both the Owner AND the Owner Group are listed.
  ---
  8. Open a different work order in your schedule FROM Work Order
  Tracking. (can right-click on it from GS and click "Go To Work
  Order Tracking")
  9. Click "Select Owner" from the More Actions menu
  4. Select any person (not person group) who HAS a person group.
  NOTE: Only the Owner is listed.
  
  RESULTS:
  When an owner who has an owner group is applied GS - both are
  applied.
  When an owner who has an owner group is applied in Work Order
  Tracking - only the owner is applied.
  
  EXPECTED RESULTS:
  Results from GS should be consistent with Work Order Tracking.
  
  SYSTEM INFORMATION:
  Maximo 7.6.1.2-IFIX20201017
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Scheduler users                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following
  maintenancepackage:
  Release 7.6.1.3 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels