Troubleshooting
Problem
The desktop icons on the modeler remote system are large, and the row height sizes within a TM1 cube view are truncated, resulting in the data being illegible.
Symptom
Figure 1. The remote desktop icons
Figure 2. TM1 Architect
Cause
Remote desktop applications were not built to handle high-resolution displays greater than Full HD (1920x1080). The solution is to adjust the scale and layout settings on your local computer.
Resolving The Problem
Under Display settings on your local machine, confirm the Display resolution is set to 1920x1080. The scaling settings automatically change to the recommended size for the Display resolution, but if not, set it to the recommended size.
Figure 3. Scale and layout
You need to sign out of the current modeler remote desktop session, and log back in for the changes to take effect.
Document Location
Worldwide
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Document Information
Modified date:
19 May 2022
UID
ibm16587565