APAR status
Closed as program error.
Error description
When an invoice has had a credit issued against it and we then try to invoice for the credited line an error is thrown. 1. Create a PO add the company as needed, on the polines add 1 line for a service, clear quantity field,a line cost of 1000 charged to a gl account. Approve the PO. 2. Create a new invoice, add the PO number from step 1 use the copy polines button and select the line. The quantity will be 0, change the line cost to 800. Approve it. 3. Create a new invoice once again add the po number, use the copy polines button, the line cost will be 200, save and approve. 4. Create a new invoice once again, add the po number, use the copy polines button and change the line cost to -200, save and approve. 5. Create a new invoice once again, use the copy polines button, line cost will be 200, save and try and approve the record, we get the following error: BMXAA2013E - Could not change invoice XXX status to APPR. BMXAA1993E - Cannot approve invoice XXX because there are no matching receipts for line 1 of purchase order XXX. EXPECTED RESULTS: The line would have been added to invoice and approved as needed. Reported in Version: 7.6.1.2
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * BMXAA1993E - CANNOT APPROVE INVOICE XX BECAUSE THERE ARE NO * * MATCHING RECEIPTS FOR LINE 1 OF PURCHASE ORDER XX. * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 8.x Product
Temporary fix
Comments
APAR Information
APAR number
IJ39798
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-05-12
Closed date
2023-02-08
Last modified date
2023-02-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
08 February 2023