IT40884: CHANGING NETWORK SETTINGS IN THE ADMINISTRATIVE CONSOLE FAILS

APAR status

• Closed as program error.

Error description

• When there are multiple network adapters configured in IBM
  Spectrum Protect Plus, changing one of the network settings in
  the Administrative Console will fail when there is an empty line
  in one of the network configuration files in
  /etc/sysconfig/network-scripts/.
  
  
  The Administrative Console will give an error message in a red
  panel with following message:
      Encountered Errors
      500 - Internal Server Error Internal Server Error
  
  The ecxemi.log, which is included in the log bundle, shows:
  
  com.catalogic.ecx.ecxemi.controller.exception.NetconfigExceptio
  n:Error getting network information [Traceback (most recent call
  last):
   File "/opt/SPP/tools/nmt/nmt", line 48, in <module>
     nmtmain()
   File "/usr/local/lib/python3.6/site-packages/click/core.py",
  line 1137, in __call__
     return self.main(*args, **kwargs)
   File "/usr/local/lib/python3.6/site-packages/click/core.py",
  line 1062, in main
     rv = self.invoke(ctx)
   File "/usr/local/lib/python3.6/site-packages/click/core.py",
  line 1668, in invoke
     return _process_result(sub_ctx.command.invoke(sub_ctx))
   File "/usr/local/lib/python3.6/site-packages/click/core.py",
  line 1668, in invoke
     return _process_result(sub_ctx.command.invoke(sub_ctx))
   File "/usr/local/lib/python3.6/site-packages/click/core.py",
  line 1404, in invoke
     return ctx.invoke(self.callback, **ctx.params)
   File "/usr/local/lib/python3.6/site-packages/click/core.py",
  line 763, in invoke
     return __callback(*args, **kwargs)
   File
  "/usr/local/lib/python3.6/site-packages/click/decorators.py",
  line 84, in new_func
     return ctx.invoke(f, obj, *args, **kwargs)
   File "/usr/local/lib/python3.6/site-packages/click/core.py",
  line 763, in invoke
     return __callback(*args, **kwargs)
   File "/opt/SPP/tools/nmt/cmd_network.py", line 161, in get
     dict = load_config(device)
   File "/opt/SPP/tools/nmt/cmd_network.py", line 331, in
  load_config
     dict = {k:v for k,v in (x.split('=') for x in net_interface)
  }
   File "/opt/SPP/tools/nmt/cmd_network.py", line 331, in
  <dictcomp>
     dict = {k:v for k,v in (x.split('=') for x in net_interface)
  }
  ValueError: not enough values to unpack (expected 2, got 1)
  ]
  
  
  
  IBM Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect Plus 10.1.x
  

Local fix

• 1. Inspect the network configuration files located in
  /etc/sysconfig/network-scripts/ for empty lines
  2. Remove these empty lines
  3. Restart the network with 'sudo systemctl restart network'
  4. Verify if the Administrative Console is working as expected
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.9, 10.1.10, 10.1.11.    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in IBM Spectrum Protect Plus level     *
  * 10.1.12. Note that this is subject to change at the          *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• Code fixes were implemented to ignore empty lines in network
  configuration scripts.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels