APAR status
Closed as program error.
Error description
STEPS TO REPRODUCE: 1. In manage Inspection Forms, create 2 or 3 forms and change them to ACTIVE. 2. Change the user's default insert site to one which is part of another org and create another 2 or 3 forms, then change them to ACTIVE. 3. From Organizations application, access these 2 orgs and change their Autonumber Setup, from both org and site levels, then change their INSPECTIONFORMNUM to some random lower number which has already been used to identify a form, then go through the steps 1 and 2 again. 4. Check if there's any form with a repeated INSPFORMNUM. There could be forms like that or not. It's a hit or miss. If there isn't any, repeat steps 1, 2 and 3. 5. Go to Routes application. 6. Create a new Route. 7. Add a new row for the Route Stops section. 8. Type the inspection num in the Inspection Form field and tab out. 9. A magnifying glass icon will appear inside the Inspection Form field, indicating there is more than 1 record with that name. 10. Click on the magnifying glass icon and select the first item. 11. Add a new row for the Route Stops section. 12. Type the inspection num in the Inspection Form field and tab out. 13. The magnifying glass icon will appear inside the Inspection Form field again. 14. Click on the magnifying glass icon and select the second item. RESULT: See the route stop ended up picking the first inspection form from the lookup, which is from another site, but has the same INSPFORMNUM. EXPECTED RESULT: Correct inspection form to be picked. REPORTED IN VERSION: TPAE 7.6.1.2
Local fix
INSPECTIONFORM relationship from the ROUTE_STOP object have its where clause changed. Currently it is: "inspformnum=:inspformnum and status in (select value from synonymdomain where domainid = 'INSPECTFORMSTATUS' and maxvalue='ACTIVE')" Change to: "inspformnum=:inspformnum and siteid=:siteid and status in (select value from synonymdomain where domainid = 'INSPECTFORMSTATUS' and maxvalue='ACTIVE')"
Problem summary
Problem conclusion
The fix for this APAR will be contained in a future release.
Temporary fix
Comments
APAR Information
APAR number
IJ39963
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-05-10
Closed date
2023-02-15
Last modified date
2023-02-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
15 February 2023