IBM Support

JR64632: ADD CASE BUTTON ON THE WORK PAGE IS HIDDEN BEHIND THE IN-BASKET WIDGET AFTER AN INITIAL USER LOGIN

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Direct link to fix

workflow.21031.delta.repository

 

APAR status

  • Closed as program error.

Error description

  • You are not able to see the Add Case button on the Work page as
it is hidden behind the in-basket widget after your initial
login to case client.
This issue occurs under the following conditions:
1) Only a single Add Case button is configured on the page
2) The Add Case button label is renamed
3) The toolbar is configured with a height of automatic

The button reappears when you navigate away from the role and
back or when the browser window is resized.

PRODUCTS AFFECTED
IBM Cloud Pak for Business Automation
IBM Business Automation Workflow

Local fix

  • - Configure the toolbar widget to have a defined height instead
of automatic

Problem summary

  • No additional information is available.

Problem conclusion

  • A fix is available or will be available that ensures you can see
 the add case button after your initial login to case client.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    JR64632
    • 

  • Reported component name
    BUS AUTO WORKFL
    • 

  • Reported component ID
    5737H4100
    • 

  • Reported release
    J00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-02-21
    • 

  • Closed date
    2022-05-09
    • 

  • Last modified date
    2022-05-09
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BUS AUTO WORKFL
    • 

  • Fixed component ID
    5737H4100
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            24 August 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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