IJ39807: BMXAA7901E ERROR IN GRAPHICAL VIEW FOR A GRAPHICAL WORK WEEK LIST CREATED BY AN USER IN INACTIVE STATUS

APAR status

• Closed as program error.

Error description

• When opening Graphical View for a Graphical Work Week list
  created by an user in INACTIVE status, an error is displayed:
  BMXAA7901E - You cannot log in at this time. Contact the system
  administrator
  The list needs to be accessible for other users after the
  creator's status is set to Inactive
  
  STEPS TO REPRODUCE:
  1. Login with Wilson user
  2. Create a list in Graphical Work Week
  3. Login with Maxadmin
  4. Set Wilson status to INACTIVE
  5. Open the list created by Mxadmin
  6. Move to Graphical View
  
  RESULT:
  
  Following error is displayed
  "BMXAA4214E - An unknown error occurred.
  psdi.util.MXAccessException: BMXAA7901E - You cannot log in at
  this time. Contact the system administrator."
  
  
  EXPECTED RESULT:
  Graphical View should open with no errors
  
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.2
  IBM Maximo Asset Management Scheduler 7.6.8.0
  

Local fix

• 1. Duplicate the list with an active user
  2. Set the status of the creator to back to ACTIVE
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Scheduler users                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels