IBM Support

Large Planning Analytics Workspace and Planning Analytics for Excel Requests Fail - Entity Too Large (HTTP 413)

Troubleshooting


Problem

Large requests in Planning Analytics Workspace and Planning Analytics for Excel fail with entity too large errors

Diagnosing The Problem

  • Use browser developer tools or Fiddler to trace the HTTP traffic
  • Review the response of the failing requests for 413 error codes

Resolving The Problem

  • Verify the PAW_INSTALL_DIR\logs\pa-gateway\error.log and access logs
  • If the Workspace logs do not provide evidence of the 413 error, the request failed before it was sent to Workspace
  • Review the configuration of external gateways and review limit settings
    • For example, proxy-body-size and client-max-body-size

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"ARM Category":[{"code":"a8m50000000KzIzAAK","label":"Planning Analytics-\u003EPlanning Analytics Workspace"}],"ARM Case Number":"TS008307375","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Document Information

Modified date:
22 April 2022

UID

ibm16574369

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