APAR status
Closed as program error.
Error description
Problem When creating a work order from a service request the fully specified GL account on the service request does not carry over to the work order. Steps to Reproduce Go the Service Request application Create a new service request Populate all required fields Populate the location field Make sure the GL account is fully specified Save the record More Actions > Create Work order Click on the Related Records Tab Now move to the work order from the work order field Results The fully specified GL account on the service request did not carry over to the work order Expected Results The fully specified Gl account on the service request should carry over to the work order Reported Version Maximo 7.6.1.2 IFIX 015
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Maximo users * **************************************************************** * PROBLEM DESCRIPTION: * * The fully specified GL account on a Service Request is not * * carry over to the newly created Work Order when the Work * * Order is created from the Service Request. * ****************************************************************
Problem conclusion
_The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product_
Temporary fix
Comments
APAR Information
APAR number
IJ39329
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-04-08
Closed date
2022-05-19
Last modified date
2022-05-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
20 May 2022