IT40637: CANCELLATION OF AN ORACLE RESTORE JOB DISPLAY ERROR MESSAGE CTGGA2177

APAR status

• Closed as program error.

Error description

• Attempting to cancel a restore job in IBM Spectrum Protect Plus
  10.1.9 display the following the following error message in the
  job log:
  
  CTGGA2177,Unexpected error during recovery step (Restore
  databases). Contact support for further assistance.
  
  The job will be cancelled even with this error message in the
  job log.
  
  Affected versions: IBM Spectrum Protect Plus 10.1.9 and later
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.9 and 10.1.10           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in 10.1.10.2 and 10.1.11. Note that    *
  * this is subject to change at the discretion of IBM           *
  ****************************************************************
  

Problem conclusion

• Fixed an issue with cancelling application jobs on Linux and
  after applying the fix the job will be cancelled in a timely
  manner.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Apps     Oracle
  

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels