Troubleshooting
Problem
Data sources that are configured in CP4S do not show up and there is no way of adding or editing data sources.
Resolving The Problem
- To immediately resolve the issue, delete the
udi-udiendpoints-xxxxxxxx-xxxx
with the Red Hat OpenShiftoc
command-line tool:oc delete pod udi-udiendpoints-xxxxxxxx-xxx udi-udiendpoints-xxxxxxxx-xxx pod "udi-udiendpoints-xxxxxxxx-xxx" deleted pod "udi-udiendpoints-xxxxxxxx-xxx" deleted
- Once the
udi-udiendpoints
pods show asRunning
, the data sources are now present on theConnections
page.udi-udiendpoints-xxxxxxx-xxxxxx 1/1 Running 0 16d udi-udiendpoints-xxxxxxx-xxxxxx 1/1 Running 0 16d
- The command previously run will not permanently resolve the issue as the data sources can disappear again after some time. These next steps can limit the number of times this issue occurs by giving the redis pods more CPU resources.
To increase the CPU resources for the redis pods:kubectl edit iscinventory redis-default server: limits: cpu: 200m <- change to 1000m memory: 1Gi requests: cpu: 500m memory: 200Mi
- Delete the cp4s-helper-operator pod:
oc delete pod cp4s-helper-operator-xxxxxxxx
- Then, delete the redis pods:
oc get pod -o name | grep redis | xargs oc delete
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTDPP","label":"IBM Cloud Pak for Security"},"ARM Category":[{"code":"a8m0z0000001h8kAAA","label":"Data Explorer"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.9.0"}]
Was this topic helpful?
Document Information
Modified date:
25 April 2022
UID
ibm16570663