IBM Support

IJ39021: UNABLE TO CANCEL CONTRACT

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APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION:
    Unable to cancel Contract
    
    SETUP:
    ---------
    1) Log in as MAXADMIN. Go to Security Groups application
    2) Create a new security group with access to site BEDFORD site
    (Do NOT add any other sites).   e.g., Security group "MAY"
    3) Do not tick "authorize group for all sites" checkbox
    4) Go to Applications tab and Grant full access to Invoices and
    Lease/Rental contracts applications
    5) Go to GL Components and authorize group to Change all GL
    Component Types
    6) Go to Limits and Tolerance tab Assign a PO, Invoice and
    Contract limit of 9,999
    7) Go to the Users application. Create a new user e.g., MAY
    8) Enter a password. Set default Insert Site to BEDFORD
    9) Go to the Groups tab. Add "MAY" security group
    10) Log out and log back in as user "MAY"
    
    STEPS TO REPRODUCE:
    1) Login as user "MAY"
    2) Go to Lease / Rental Contracts
    3) Create a new contract
    Add a vendor e.g., FORD
    Add some cost info:
    Finance Type = Capital
    Term in Months = 12
    Number of Payments=12
    Payment Period: Payment Period: in Set Schedule dialog, select
    Every 1 month, on first of the month (select any day of the
    week), at time (select any time).
    Click OK from the Set Schedule dialog.
    For example: 1M,0,45,2,*,*,*,1,0,*
    4) Go to Contract Lines tab and add a contract line
    Click New Row
    Item: MSOFFICE
    Line Cost: 100.0
    Order Unit: EACH
    Save the record
    5) Select "Authorize Sites" action and click Select Sites button
    Select BEDFORD site.
    Click OK
    6) Change contract status to approved.
    7) Go to Associated Assets tab and select More Assets button
    Select asset 2048 for BEDFORD site
    8) Select Management Payments action
    Click New Row button to create a payment schedule.
    Enter a start date e.g., 2 months before today
    Enter a GL account e.g., 6000-200-200
    In Schedule Lines table, click Select Asset.
    Select asset 2048. Click OK
    Click Generate Payments button.
    Receive a message:  BMXAA0826I - Scheduled invoices have
    been generated for schedule 1, revision 0.
    Click OK
    9) Go to Payment Details tab within the Payment Schedule dialog
    box
    Confirm that several invoices are generated for the lease
    contract
    10) Click OK to get out of the payment schedule dialog box
    11) Try to change the status to cancelled
    Received warning message: BMXAA0832W   Outstanding payments
    exist against this contract. Cancelling or closing the
    contract will also cancel any outstanding payments. Do you want
    to continue?
    12) Click OK
    
    ACTUAL BEHAVIOUR:   Receive the error: BMXAA0776E - Could not
    change contract MAYTEST status to CAN.
    BMXAA2013E - Could not change invoice 1089 status to CANCEL.
    BMXAA0029E - You are not authorized to perform this action for
    this record. Contact your system administrator to request
    changes to your authorization.
    
    EXPECTED BEHAVIOUR:  User can cancel the contract without
    receiving any error message
    
    REPORTED IN VERSION:
    IBM Maximo Asset Management 7.6.1.2
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * UNABLE TO CANCEL CONTRACT DUE TO ERROR "BMXAA2013E - Could   *
    * not change invoice X status to CANCEL." WHEN SECURITY GROUP  *
    * IS NOT AUTHORIZED FOR ALL SITES                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 7.6.1.3 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ39021

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-03-25

  • Closed date

    2022-04-01

  • Last modified date

    2022-04-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
02 April 2022