APAR status
Closed as program error.
Error description
PROBLEM DESCRIPTION: Unable to cancel Contract SETUP: --------- 1) Log in as MAXADMIN. Go to Security Groups application 2) Create a new security group with access to site BEDFORD site (Do NOT add any other sites). e.g., Security group "MAY" 3) Do not tick "authorize group for all sites" checkbox 4) Go to Applications tab and Grant full access to Invoices and Lease/Rental contracts applications 5) Go to GL Components and authorize group to Change all GL Component Types 6) Go to Limits and Tolerance tab Assign a PO, Invoice and Contract limit of 9,999 7) Go to the Users application. Create a new user e.g., MAY 8) Enter a password. Set default Insert Site to BEDFORD 9) Go to the Groups tab. Add "MAY" security group 10) Log out and log back in as user "MAY" STEPS TO REPRODUCE: 1) Login as user "MAY" 2) Go to Lease / Rental Contracts 3) Create a new contract Add a vendor e.g., FORD Add some cost info: Finance Type = Capital Term in Months = 12 Number of Payments=12 Payment Period: Payment Period: in Set Schedule dialog, select Every 1 month, on first of the month (select any day of the week), at time (select any time). Click OK from the Set Schedule dialog. For example: 1M,0,45,2,*,*,*,1,0,* 4) Go to Contract Lines tab and add a contract line Click New Row Item: MSOFFICE Line Cost: 100.0 Order Unit: EACH Save the record 5) Select "Authorize Sites" action and click Select Sites button Select BEDFORD site. Click OK 6) Change contract status to approved. 7) Go to Associated Assets tab and select More Assets button Select asset 2048 for BEDFORD site 8) Select Management Payments action Click New Row button to create a payment schedule. Enter a start date e.g., 2 months before today Enter a GL account e.g., 6000-200-200 In Schedule Lines table, click Select Asset. Select asset 2048. Click OK Click Generate Payments button. Receive a message: BMXAA0826I - Scheduled invoices have been generated for schedule 1, revision 0. Click OK 9) Go to Payment Details tab within the Payment Schedule dialog box Confirm that several invoices are generated for the lease contract 10) Click OK to get out of the payment schedule dialog box 11) Try to change the status to cancelled Received warning message: BMXAA0832W Outstanding payments exist against this contract. Cancelling or closing the contract will also cancel any outstanding payments. Do you want to continue? 12) Click OK ACTUAL BEHAVIOUR: Receive the error: BMXAA0776E - Could not change contract MAYTEST status to CAN. BMXAA2013E - Could not change invoice 1089 status to CANCEL. BMXAA0029E - You are not authorized to perform this action for this record. Contact your system administrator to request changes to your authorization. EXPECTED BEHAVIOUR: User can cancel the contract without receiving any error message REPORTED IN VERSION: IBM Maximo Asset Management 7.6.1.2
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * UNABLE TO CANCEL CONTRACT DUE TO ERROR "BMXAA2013E - Could * * not change invoice X status to CANCEL." WHEN SECURITY GROUP * * IS NOT AUTHORIZED FOR ALL SITES * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: release\fix pack for Release 7.6.1.3 Product
Temporary fix
Comments
APAR Information
APAR number
IJ39021
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-03-25
Closed date
2022-04-01
Last modified date
2022-04-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
02 April 2022