Troubleshooting
Problem
org.xml.sax.SAXException: Bad envelope tag: html is received while validating application over TM1 Performance Modeler.
Symptom
-- The issue is experienced while using a specific PMPSVC url. The issue is not system specific.
-- PMPSVC url works as expected over the browser.
Resolving The Problem
In one scenario, the issue was caused due to customer using a load balanced PMPSVC url for accessing TM1 Performance Modeler, using the server PMPSVC url (https://servername:9510/pmpsvc/services) helped resolved the issue.
Using localhost url (http://localhost:9510/pmpsvc/services) over the server cohosting both TM1 Performance Modeler and TM1 contributor also helped prevent the error
Document Location
Worldwide
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Document Information
Modified date:
01 April 2022
UID
ibm16568473