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IJ38579: MODIFY WORK DATES IN CREWS APPLICATION CAUSES PROBLEMS IN GRAPHICAL RESOURCE VIEW

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APAR status

  • Closed as program error.

Error description

  • In the Crews application, when modify crew availability is
    entered, there are issues with crews in
    the Graphical Resource View application
    
    Go to Crews application and insert a new record, Crew=DLINE,
    fill in Crew Type, Calendar=DAY
    Shift=DAY
    Enter three Crafts under Required Crafts
    Position=DRIVER, Craft=DRIVER, Skill Level=FIRSTCLASS
    Position=HELPER, Craft=CARP Skill Level=FIRSTCLASS
    Position=LEADER, Craft=CONSTR, Skill Level=FIRST CLASS
    More Actions - Modify Crew Availability
    In resulting dialog box enter a date range for month before and
    end of this month
    NOTE: there are no Modify Work Dates for Crew Availability
    
    Now go to the Graphical Resource View application and insert a
    new record
    Resource List=DLINE, Calendar=DAY EAGLENA, Shift=DAY
    Under Restrict Resource Availability, click New Row, Data
    Source=AMCREW, Query Name=My Crew, Where
    Condition=AMCREWTYPE='Crew Type above'
    Go to the Graphical View and data is returned
    Now go to back to the Crews application and recall the record
    created above
    More Actions - Modify Crew Availability
    In the resulting dialog box scroll down to Modify Work Dates
    data area and enter a new row for Reason Code MEET, Work Date= 2
    days in future, Start Time and Stop Time =any entry during the
    shift that represents 1 hour
    Click OK in Dialog box
    Return to Graphical Resources View
    Recall record DLINE
    Common Actions Refresh Resource List
    Click on Graphical View
    
    RESULT: the data is no longer there.
    This is due to the line that was entered in the Modify Crew
    Availability dialog box in the Crews application
    If this entry is removed and a refresh is done in GRV the data
    is once again visible
    
    EXPECTED RESULT: An entry in the Modify Crew Availability dialog
    box in Crews application should not cause the data to disappear
    in GRV and in the GRV the corresponding date for the MEET entry
    in Modify Crew Availability dialog box in Crews application
    should have turned the appropriate color to indicate modified
    availability
    
    Reported Version
    Tivoli's process automation engine 7.6.1.2
    IBM Maximo Asset Management Scheduler 7.6.8.0
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All user using Crews and Graphical Resource View             *
    * application                                                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * MODIFY WORK DATES IN CREWS APPLICATION CAUSES PROBLEMS IN    *
    * GRAPHICAL RESOURCE VIEW                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * MODIFY WORK DATES IN CREWS APPLICATION CAUSES PROBLEMS IN    *
    * GRAPHICAL RESOURCE VIEW                                      *
    ****************************************************************
    

Problem conclusion

  • Fixed a null pointer exception.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ38579

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-03-22

  • Closed date

    2022-03-23

  • Last modified date

    2022-03-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
24 March 2022