Troubleshooting
Problem
In IBM Planning Analytics TM1 Web (Planning Analytics for Spreadsheet Services), passing the following URL displays the hostname of the TM1 server during error handling: https://<tm1_server_name>/tm1web/tm1web/EchoHeaders.jws?method=list
Resolving The Problem
This issue is seen in an upgraded environment only. Users upgrading from TM1 Web version 2.0.73 or older to a later version must make changes to their web.xml file to add the fix.
To resolve this issue, the web.xml file must have JWSExistenceFilter (filter name/class and filter mapping).
If your web.xml file does not have JWSExistenceFilter, follow these steps to add the fix:
- Check for web.xml.new in the following file path: C:\Program Files\IBM\cognos\tm1web\webapps\tm1web\WEB-INF
- Merge the contents of file web.xml.new with web.xml or rename web.xml.new as web.xml.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"ARM Category":[{"code":"a8m3p000000LQtUAAW","label":"Planning Analytics"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
18 March 2022
UID
ibm16564741