Troubleshooting
Problem
Unable to connect to a TM1 server from Planning Analytics Workspace (PAW) and the error message "ConnectTimeoutException" appears.
Symptom
A connection could not be established from PAW to the TM1 server model however the same TM1 server model was accessible via Architect.
The sample TM1 server models (i.e. 24retail, Planning Sample etc) connect fine from PAW.
Resolving The Problem
In the tm1s.cfg file of the affected TM1 server model, the parameter IPaddressV4 was configured incorrectly.
Set the IPaddressV4 to the correct value (e.g. IPaddressV4="10.2.0.11") and restart the TM1 server.
Related Information
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"ARM Category":[{"code":"a8m50000000KzIzAAK","label":"Planning Analytics-\u003EPlanning Analytics Workspace"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
Was this topic helpful?
Document Information
Modified date:
18 March 2022
UID
ibm16564611