IBM Support

IT40258: IMPROVE LOGGING IN THE TENANT-MANAGEMENT SERVICE

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APAR status

  • Closed as program error.

Error description

  • Internal logging capabilities for the tenant-management service
    lack sufficient detail to troubleshoot certain kinds of issues
    relating to license updates and discrepancies.
    ____________________________________________________
    The defect is against component: 5608TPCSI
    Server/Manager build/release: 5.4.x
    Problem as described by customer: SI4SC functions not present
    Initial customer impact (low/med/high): med
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users switching licenses                *
    *                                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In Storage Insights, the internal logging capabilities for   *
    * the tenant-management service lack sufficient detail to      *
    * troubleshoot certain kinds of issues relating to license     *
    * updates and discrepancies.                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 2Q22   [ 54X-IBM-SI ]
    ( release target 2Q 2022 / late April )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT40258

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-03-11

  • Closed date

    2022-04-27

  • Last modified date

    2022-04-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]

Document Information

Modified date:
28 April 2022