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JR64204: CASE INITIALIZATION CONTAINER POD FAILS TO START WITH 'CREATION OF ICM PLUGINS FAILED' EXCEPTION WHEN EXTERNAL SHARE ENABLED

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APAR status

  • Closed as program error.

Error description

  • If external share is enabled the case initialization container
    pod fails to start with these messages in the CaseInit.log:
    
    Sep 08, 2021 9:57:10 AM
    com.ibm.ecm.icm.config.init.util.RESTHttpsURLConnection
    getNavigatorSecurityToken
    INFO: Navigator URL :
    https://<navigator_host_name>:<navigator_port>/navigator/jaxrs/g
    etDesktop?desktop=admin
    Sep 08, 2021 9:57:10 AM
    com.ibm.ecm.icm.config.init.util.RESTHttpsURLConnection
    getNavigatorSecurityToken
    INFO: Bearer Token :<token_id>
    Sep 08, 2021 9:57:10 AM
    com.ibm.ecm.icm.config.init.util.RESTHttpsURLConnection
    getNavigatorSecurityToken
    INFO: Response code : 302
    Sep 08, 2021 9:57:10 AM
    com.ibm.ecm.icm.config.init.util.RESTHttpsURLConnection
    getNavigatorSecurityToken
    INFO: Response Message : Found
    Sep 08, 2021 9:57:10 AM
    com.ibm.ecm.icm.config.init.services.RegisterICMPluginService
    registerPlugin
    INFO: null
    Sep 08, 2021 9:57:10 AM
    com.ibm.ecm.icm.config.init.InitCaseManager main
    SEVERE: Case Init failed
    java.lang.Exception: Creation of ICM Plugins failed
    at
    com.ibm.ecm.icm.config.init.ConfigureNavigator.createNavigatorAr
    tifacts(ConfigureNavigator.java:47)
    at
    com.ibm.ecm.icm.config.init.InitCaseManager.main(InitCaseManager
    .java:28)
    
    PRODUCTS AFFECTED
    IBM Cloud Pak for Business Automation
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures that Case
    init container does not fail to start with "Creation of ICM
    Plugins failed" error.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64204

  • Reported component name

    CLOUD PAK FOR A

  • Reported component ID

    5737I2300

  • Reported release

    L00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-10-06

  • Closed date

    2022-02-16

  • Last modified date

    2022-02-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLOUD PAK FOR A

  • Fixed component ID

    5737I2300

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
11 March 2022