IJ38288: WORK CENTER DEFAULT INSERT SITE NOT APPLYING PROPERLY

APAR status

• Closed as program error.

Error description

• Problem Description:
  
  When changing a default insert site in a work center or the main
  Maximo app the change doesn't appear to apply to the work center
  until a logout/login is performed.
  
  STEPS TO REPRODUCE:
  
  1. Log into core Maximo as Wilson
  User: Wilson
  Default Insert Stie: BEDFORD
  Use Default Insert Site as a Display Filter?: checked
  
  2. Go To Work Order Tracking > Conduct an Inspection
  Click on the icon that looks like a person, click My Profile
  Mike Wilson
  ELECT
  FIRSTCLASS
  Default Site: BEDFORD
  
  3. Now click on the Search Glass icon, on the right hand side
  the Site dialog box is displayed, either filter or select a Site
  from a different Org then EAGLENA.
  Selected CHILEHDQ from the Org EAGLESA and clicked Close on the
  dialog box
  
  4. Click ?My Profile? again and to verify the new selection is
  in the default site box.
  Default Site: CHILEHQ
  
  5. Navigate back to the main Maximo application and open default
  information. Notice how its updated to the new site: CHILEHQ
  
  6. Then Go To Work Order Tracking > Conduct an Inspection in
  Work
  Center. Notice it results back to what it was before. It shows
  Inspection forms that are on the Bedford/EagleNA, there is no
  Inspection forms displayed for Chilehq/EagleSA.
  
  Go To My Profile and it shows the Default Site: CHILEHQ \
  
  
  NOTE: If you perform the above steps for Manage Inspection the
  results are the same, but for Steps 2 and 6 you will Go To
  Planning > Manage Inspections.
  
  
  
  RESULTS: The default site change doesn?t apply until a full
  logout and login to Maximo.
  
  EXPECTED RESULTS:  Should take the new Default Site on the
  Profile for both core and work center without having to log out
  and back in again.
  
  
  REPORTED IN VERSION: TPAE 7.6.1.2 Work Center 7.6.0.4
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Incorrect filter of manage inspection app. Org id does not   *
  * get updated after change on default insert site.             *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 7.6.1.3 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels