IBM Support

Unable to Start Planning Analytics Workspace Administration Tool on Windows - Execution failed with exit code 125

Troubleshooting


Problem

After an install of Planning Analytics Workspace on Windows, the Administration Tool does not start.  

Symptom

The following error is present: "Execution failed with exit code 125"

image-20220310081329-1

Cause

-There is a problem with the network configuration required to start the Admin Tool container (and subsequently, Workspace)

Resolving The Problem

  • A Windows Server restart is required to complete the Docker install and configuration on the Host
    • This excludes the restart that already occurred when installing the Container service
  • Restart your Windows Server and re-attempt to launch the Administration Tool
    • Restarting just the Docker service is not sufficient
image-20220310082156-2

Document Location

Worldwide

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Document Information

Modified date:
10 March 2022

UID

ibm16562417