IBM Support

IT39636: HTTP PROXY SERVER PROPERTY ON SALESFORCE REQUEST NODE IS IGNORED

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APAR status

  • Closed as program error.

Error description

  • The SalesforceRequest node exposes a "HTTP(S) Proxy Server"
    property to allow connections to the Salesforce server to be
    proxied through a HTTP tunnel. As of IIB 10.0.0.20 this option
    is ignored by the Salesforce node causing requests to not be
    sent via the proxy server. This error results in a BIP3858 error
    being thrown by the SalesforceRequest, usually with a network
    error code such as ECONNREFUSED or ECONNRESET. A service trace
    may show the following
    
    <JS> ServiceTraceAppender.serviceTraceAppender 'DEBUG' ,
    '["IIBSalesforceRequestInteraction::Making request"]'
    <JS> ServiceTraceAppender.serviceTraceAppender 'DEBUG' ,
    '["@ibm-app-connect/loopback-connector-salesforce connector
    object:Account"]'
    <JS> ServiceTraceAppender.serviceTraceAppender 'DEBUG' ,
    '["Reusing dataSource for
    @ibm-app-connect/loopback-connector-salesforce
    https://login.salesforce.com.120000"]'
    <JS> ServiceTraceAppender.serviceTraceAppender 'DEBUG' ,
    '["Model: Account does not exist so discovering..."]'
    <JS> ServiceTraceAppender.serviceTraceAppender 'ERROR' ,
    '["dataSource error emitted:
    {\"errorDetail\":{\"code\":\"ECONNRESET\"},\"status\":400}"]'
    <JS> ServiceTraceAppender.serviceTraceAppender 'ERROR' ,
    '["discoverAndBuildModels: {\"errorDetail\":{\"errorDetail\":{\
    "code\":\"ECONNRESET\"},\"status\":400},\"status\":400}"]'
    <JS> ServiceTraceAppender.serviceTraceAppender 'INFO' ,
    '["Creating iib error for
    salesforce","iib-sf-interaction","request","Salesforce retrieve
    failed"]'
    <JS> ServiceTraceAppender.serviceTraceAppender 'INFO' , '["Error
    is BIP3858"]'
    <JS> ServiceTraceAppender.serviceTraceAppender 'DEBUG' ,
    '["Constructing IIBError(iib-sf-interaction:request BIP3858
    Salesforce retrieve failed [\"Error\",\"retrieve\",\"tunneling
    socket could not be established, cause=socket hang up\"])"]'
    <JS> ServiceTraceAppender.serviceTraceAppender 'ERROR' ,
    '["Request error {\"className\":\"iib-sf-interaction\",\"method
    Name\":\"request\",\"messageKey\":\"BIP3858\",\"traceText\":\"S
    alesforceretrieve
    failed\",\"inserts\":[\"Error\",\"retrieve\",\"tunneling socket
    could not be established, cause=socket hang up\"]}"]'
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    All users of the 'HTTP(S) Proxy Server' property on the
    SalesforceRequest node in IBM Integration Bus 10.0.0.20 or
    above, IBM App Connect Enterprise 11.0.0.6 or above, or IBM App
    Connect Enterprise v12
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    The SalesforceRequest node exposes a "HTTP(S) Proxy Server"
    property to allow connections to the Salesforce server to be
    proxied through a HTTP tunnel. As of IIB 10.0.0.20 this option
    is ignored by the Salesforce node causing requests to not be
    sent via the proxy server. This error results in a BIP3858 error
    being thrown by the SalesforceRequest, usually with a network
    error code such as ECONNREFUSED or ECONNRESET. A service trace
    may show the following
    
    <JS> ServiceTraceAppender.serviceTraceAppender 'DEBUG' ,
    '["IIBSalesforceRequestInteraction::Making request"]'
    <JS> ServiceTraceAppender.serviceTraceAppender 'DEBUG' ,
    '["@ibm-app-connect/loopback-connector-salesforce connector
    object:Account"]'
    <JS> ServiceTraceAppender.serviceTraceAppender 'DEBUG' ,
    '["Reusing dataSource for
    @ibm-app-connect/loopback-connector-salesforce
    https://login.salesforce.com.120000"]'
    <JS> ServiceTraceAppender.serviceTraceAppender 'DEBUG' ,
    '["Model: Account does not exist so discovering..."]'
    <JS> ServiceTraceAppender.serviceTraceAppender 'ERROR' ,
    '["dataSource error emitted:
    {\"errorDetail\":{\"code\":\"ECONNRESET\"},\"status\":400}"]'
    <JS> ServiceTraceAppender.serviceTraceAppender 'ERROR' ,
    '["discoverAndBuildModels: {\"errorDetail\":{\"errorDetail\":{\
    "code\":\"ECONNRESET\"},\"status\":400},\"status\":400}"]'
    <JS> ServiceTraceAppender.serviceTraceAppender 'INFO' ,
    '["Creating iib error for
    salesforce","iib-sf-interaction","request","Salesforce retrieve
    failed"]'
    <JS> ServiceTraceAppender.serviceTraceAppender 'INFO' , '["Error
    is BIP3858"]'
    <JS> ServiceTraceAppender.serviceTraceAppender 'DEBUG' ,
    '["Constructing IIBError(iib-sf-interaction:request BIP3858
    Salesforce retrieve failed [\"Error\",\"retrieve\",\"tunneling
    socket could not be established, cause=socket hang up\"])"]'
    <JS> ServiceTraceAppender.serviceTraceAppender 'ERROR' ,
    '["Request error
    {\"className\":\"iib-sf-interaction\",\"methodName\":\"request\"
    ,\"messageKey\":\"BIP3858\",\"traceText\":\"Salesforceretrieve
    failed\",\"inserts\":[\"Error\",\"retrieve\",\"tunneling socket
    could not be established, cause=socket hang up\"]}"]'
    

Problem conclusion

  • The <span style="background-color:rgb(255, 255, 255)"> 'HTTP(S)
    Proxy Server' </span> property is no longer ignored.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v10.0      10.0.0.26
    v11.0      11.0.0.17
    v12.0      12.0.4.0
    
    The latest available maintenance can be obtained from:
    http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg27006041
    
    If the maintenance level is not yet available,information on
    its planned availability can be found on:
    http://www-1.ibm.com/support/docview.wss?rs=849&uid=swg27006308
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT39636

  • Reported component name

    INTEGRATION BUS

  • Reported component ID

    5724J0540

  • Reported release

    A00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-01-13

  • Closed date

    2022-02-24

  • Last modified date

    2022-03-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    INTEGRATION BUS

  • Fixed component ID

    5724J0540

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSNQK6","label":"IBM Integration Bus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.0"}]

Document Information

Modified date:
08 March 2022