Troubleshooting
Problem
The default names for Additional Event Types are Type0, Type1, Type2 and so on. However the name is a customizable field and can be edited. The problem is that on upgrade to Impact 7.1.0 Fix Packs 19, through to 24, the name of additional types are reverted to the default values.
Symptom
Upgrading to Impact 7.1.0 Fix Pack 19, through to 24, will overwrite the custom names of Additional Event Types.
Cause
Before Impact 7.1.0 Fix Pack 18 Additional Event Types did not have any names. As part of an RFE, for Impact 7.1.0 Fix Pack 18, names were required for Additional Event Types. The upgrade to Impact 7.1.0 Fix Pack 18 assigned default names (Type0, Type 1 etc) to any existing un-named Additional Event Types.
Environment
This problem only affects on-prem Event Analytics systems where Additional Event Types are configured.
Diagnosing The Problem
The Additional Event Types are visible when using the Event Pattern page of the Event Analytics Configuration wizard. They are also visible when creating new Configurations in the Patterns tab.
Resolving The Problem
The issue will be resolved in Impact 7.1.0 Fix Pack 25. Any upgrades to Impact 7.1.0 Fix Pack 25 (or higher) will not tamper with the names of Additional Event Types.
For any systems upgraded to Impact 7.1.0 Fix Packs 19, through to 24, the correct names can be re-instated by using the following steps, directly after upgrade.
1. Make a file backup of the current configuration using the NOI_DefaultValues_Export policy.
2. Locate the following file install/migration/default_values_outputfile.txt under the Impact install directory
3. Import the file using the NOI_DefaultValues_Configure policy
See https://www.ibm.com/docs/en/noi/1.6.3?topic=wizard-exporting-event-analytics-configuration for reference for the NOI_DefaultValues_Export and NOI_DefaultValues_Configure policies.
Document Location
Worldwide
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Document Information
Modified date:
23 February 2022
UID
ibm16558814