APAR status
Closed as program error.
Error description
Storage Insights volume reports for a large number of volumes have been observed to fail to send by email. Internal to Storage Insights, the report is observed to fail, logging: BPCSS2005E Task timed out in Task Manager With additional internal details: Report generation failed: com.ibm.srm.consumerrest.ConsumerRestException: reportGeneration failed with exception java.net.SocketException: SocketException invoking https://ui-rest.si.svc.cluster.local:9562/srm/v2/repor t/attachments/:Unexpected end of file from server com.ibm.srm.consumerrest.ConsumerRestException: reportGeneration failed with exception java.net.SocketException: SocketException invoking https://ui-rest.si.svc.cluster.local:9562/srm/v2/repor t/attachments/:Unexpected end of file from server; Caused by java.net.SocketException: Unexpected end of file from server ____________________________________________________ The defect is against component: 5608TPCSI Server/Manager build/release: 5.4.x Problem as described by customer: daily report is not being delivered. Initial customer impact (low/med/high): med
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users exporting data * * * **************************************************************** * PROBLEM DESCRIPTION: * * The Storage Insights volume reports for a large number * * of volumes have been observed to fail to send by email. * * * * Internal to Storage Insights, the error observed is: * * BPCSS2005E Task timed out in Task Manager * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 1Q22 [ 54X-IBM-SI ] ( release target 1Q 2022 / March ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT39971
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-02-15
Closed date
2022-03-15
Last modified date
2022-03-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
16 March 2022