IT40021: MISSING DATASTORE TARGETS IN DROP DOWN LIST ON VMWARE GUEST ALTERNATE LOCATION RESTORE PROCESS

APAR status

• Closed as program error.

Error description

• In the IBM Spectrum Protect Plus restore wizard, VMware guests
  can be restored to an alternate location.
  This is done by selecting the radio button
  'Alternate Host or Cluster' and after having selected the
  desired VMware ESXi host/cluster, the screen 'Set datastore'
  allows to select a target datastore from the drop down list
  'Destination (free space)'.
  In a VMware vSphere environment managed by a same vCenter,
  if datastores are shared between 2 or more ESXi hosts located
  in different datacenters, then the restore wizard will not
  always show the expected target datastores.
  Depending on the selected alternate ESXi host to restore to,
  the datastore may be visible or not.
  There is no known pattern/condition from the layout of the
  vSphere environment that will help to know what ESXi host
  selection will correctly display the affected datastores.
  
  IBM Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect Plus 10.1.x
  
  Additional Keywords: SPP, SPPLUS, TS007558992
  

Local fix

• Restore the VMware guest to a datastore that is selectable from
  the drop down list 'Destination (free space)' and then move the
  guest to the desired target datastore using the vCenter user
  interface.
  
  or
  
  Restore the VMware guest to a different ESXi host for which the
  target datastore is visible and then move the VM to the
  desired ESXi host using the vCenter user interface.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.3, 10.1.4, 10.1.5,      *
  * 10.1.6, 10.1.7, 10.1.8, 10.1.9, 10.1.10, 10.1.11, and        *
  * 10.1.12                                                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description                                        *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed in IBM Spectrum Protect Plus *
  * level 10.1.13. Note that this is subject to change at the    *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• This problem can occur when the target datastore is shared
  across multiple datacenters due to a conflict in the key used to
  track the datastore internally. A change was made to ensure all
  mounted hosts are included when the datastore metadata is
  cataloged.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Hypervis VMWare
  

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels