APAR status
Closed as program error.
Error description
SVC probes have been observed to fail, internally logging the following Null Pointer Exception: null java.lang.NullPointerException at com.ibm.srm.dataprocessor.probe.svc.SVCProbeProcessor.create VdiskMirrorComponent(SVCProbeProcessor.java:1921) at com.ibm.srm.dataprocessor.probe.svc.SVCProbeProcessor.create Component(SVCProbeProcessor.java:824) at com.ibm.srm.dataprocessor.common.probe.api.AbstractProbeData Processor.processOutputFile(AbstractProbeDataProcessor.java:478) at com.ibm.srm.dataprocessor.common.probe.api.AbstractProbeData Processor.processProbeData(AbstractProbeDataProcessor.java:190) at com.ibm.srm.dataprocessor.common.probe.api.AbstractProbeData Processor.processKafkaProbeData(AbstractProbeDataProcessor.java :2197) at com.ibm.srm.dataprocessor.probe.service.impl.AbstractDataPro cessorService.processOnMessage(AbstractDataProcessorService.jav a:487) at com.ibm.srm.dataprocessor.probe.service.impl.ProbeDataProces sorService.onMessage(ProbeDataProcessorService.java:214) at com.ibm.srm.utils.kafka.consumer.tasks.ConsumerTask.lambda$r un$1(ConsumerTask.java:259) at com.ibm.srm.utils.kafka.consumer.tasks.ConsumerTask$$Lambda$ 370/0x00000000a805d7e0.run(UnknownSource) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPool Executor.java:1160) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoo lExecutor.java:635) at java.lang.Thread.run(Thread.java:825) ____________________________________________________ The defect is against component: 5608TPCSI Server/Manager build/release: 5.4.x Problem as described by customer: monitoring problems Initial customer impact (low/med/high): med
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring SVC devices * **************************************************************** * PROBLEM DESCRIPTION: * * SVC probes have been observed to fail, internally logging a * * Null Pointer Exception error. * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 3Q22 [ 54X-IBM-SI ] ( release target 3Q 2022 / August-September ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT39903
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-02-07
Closed date
2022-08-25
Last modified date
2022-08-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
26 August 2022