IBM Support

IJ37877: INCORRECT INSPECTION FORM IS ATTACHED TO WORK ORDER.

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APAR status

  • Closed as program error.

Error description

  • When the same form number is used across multiple sites Maximo
    assigns the first found one to the work order even though the
    site does not match the work order site.
    
    
    STEPS TO REPRODUCE:
    
    
    1. Create or find two inspection forms across two organizations
    that share the same form number to them.
    
    2. Once that is done create a new work order in the work order
    application.
    
    3. In the Inpection form field use the chevron and select the
    form created earlier. At time it can select the form from the
    incorrect organization..
    
    RESULTS:
    
    Incorrect Form is attached as it is for the wrong organization.
    
    
    EXPECTED RESULTS:
    
    That the form for the site that the work order is created
    against would be used.
    
    
    Reported in Version:
    
    Maximo Asset Management Work Centers 7.6.0.4
    

Local fix

  • n/a
    

Problem summary

Problem conclusion

  • A fix for this APAR will be included in a future release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ37877

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-02-16

  • Closed date

    2022-10-11

  • Last modified date

    2022-10-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
11 October 2022