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IT39660: WHEN PRIMARY GATEWAY GOES DOWN, GWD NODE.JS PROCESS ENCOUNTERS UNHANDLED REJECTION AND RESTARTS ON OTHER GATEWAYS

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APAR status

  • Closed as program error.

Error description

  • When the primary gateway in a peer group goes down
    (intentionally or unintentionally), the apic-gw-service Node.js
    process on each of the other gateways in the peer group
    encounters this unhandled rejection and stops (and then is
    automatically restarted):
    
    ---
    20220112T193418.942Z [0x88e00011][apic-gw-service][error]
    apic-gw-service(default): tid(242): API Connect Gateway Service
    caught unhandled rejection: MaxRetriesPerRequestError: Reached
    the max retries per request limit (which is 20). Refer to
    "maxRetriesPerRequest" option for details.
    20220112T193418.942Z [0x88e00127][apic-gw-service][error]
    apic-gw-service(default): tid(242): Stack trace for previous
    error:
      at TLSSocket.<anonymous> (/opt/ibm/datapower/root/gateway-dir
    ector/node_modules/ioredis/built/redis/event_handler.js:176:37)
      at Object.onceWrapper (events.js:520:26) at TLSSocket.emit
    (events.js:412:35)
      at net.js:675:12
      at TCP.done (_tls_wrap.js:563:7)
    

Local fix

Problem summary

  • DataPower gateway peers might restart when the primary is
    restarted.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT39660

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    A0X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-01-17

  • Closed date

    2022-02-14

  • Last modified date

    2022-02-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A0X"}]

Document Information

Modified date:
14 February 2022