APAR status
Closed as program error.
Error description
While working on the new RTCP screens Environments, Network or Infrastructure, the user session gets abruptly terminated bringing back the RTCP login page. EXPECTED BEHAVIOR : The logout should happen when the session token expires (12 hours by default). ACTUAL BEHAVIOR : The timer starts from when the user first goes to the Environments, Network or Infrastructure page. Activity in these pages and moving between them will not reset the timer. The user will be logged out 30 minutes from the point the page was loaded. WORKAROUND : Move to any other page (old pages) causes the browser to reload the window which removes the timer and so the user will not get logged out until the session token expires.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of Rational Test Control Panel * **************************************************************** * PROBLEM DESCRIPTION: * * When using only the Environments, Infrastructure and Network * * pages, users would are logged out after 30 minutes. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Fixed in version 10.2.3
Temporary fix
Comments
APAR Information
APAR number
PH44124
Reported component name
RATL INTEGRA TE
Reported component ID
5725G79IT
Reported release
A21
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-02-14
Closed date
2022-06-21
Last modified date
2022-06-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RATL INTEGRA TE
Fixed component ID
5725G79IT
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBLQQ","label":"Rational Test Workbench"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A21"}]
Document Information
Modified date:
22 June 2022