PH42089: CA 11.2.1 - ISSUE WITH CA 11 SAMPLE DASHBOARDS.

APAR status

• Closed as fixed if next.

Error description

• In CA 11.2.1 default landing page after installation, before
  importing "Samples_for_Install_11_2_1"  samples deployment,
  there are two dashboards available toward the bottom of the page
  in the Samples section of the page:
  
  ?Covid Dashboard?
  
  ?Sankey?
  
  None of those dashboards are working as expected.
  
  1. Clicking on Covid Dashboard opens new tab and returns page
  with note reading:
  
  ?Note: This dashboard was deprecated on July 5, 2021. The
  dashboard and the underlying data are no longer supported.?
  
  2.  Click on Sankey dashboard and new tab is opened returning
  page with following error:
  
  "This page isn?t working
  
  community.ibm.com redirected you too many times.
  
  Try clearing your cookies.
  
  ERR_TOO_MANY_REDIRECTS"
  
  Clearing cookies, reloading page, clearing web browser cache, no
  change to this issue.
  

Local fix

• After importing "Samples_for_Install_11_2_1"  samples
  deployment, access to those problem dashboards is not longer
  available to the cognos users. After importing
  "Samples_for_Install_11_2_1" samples deployment under Samples
  section user see two samples options "By Feature" and "By
  Industry". And as cognos users do not have access to problem
  sample dashboards issue is not longer pertinent.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Analytics 11.2.2                       *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels