IBM Support

IJ37327: IN INVENTORY APP, VIEW/EDIT CONSIGNMENT DETAILS DIALOG BOX BECOMES UNRESPONSIVE

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • WHEN IN THE INVENTORY APPLICATION, VIEW/EDIT CONSIGNMENT
    DETAILS DIALOG NOT RESPONDING
    
    Steps to replicate:
    1. Go to Inventory application.
    
    2. Bring up any Item record to the screen.
    
    3. From More Actions menu, select View/Edit Consignment Details.
    
    4. From View/Edit Consignment Details dialog, click on OK or
    Cancel.
    
    RESULTS:
    Nothing happens and the dialog remains opened. This is the
    issue.
    
    EXPECTED RESULTS:
    The dialog should close.
    .
    REPORTED VERSION
    IBM Maximo Asset Management 7.6.1.2
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * NULL POINTER ERROR CAUSES THE VIEW/EDIT CONSIGNMENT DETAILS  *
    * DIALOG BOX TO BECOME UNRESPONSIVE IN THE INVENTORY APP       *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 7.6.1.3 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ37327

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-01-31

  • Closed date

    2022-02-17

  • Last modified date

    2022-02-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]

Document Information

Modified date:
18 February 2022