IBM Support

IT39791: NOC DASHBOARD DETAILED SYSTEM VIEW WITH TABS REFRESHES AND MOVES YOU TO OVERVIEW TAB FROM OTHER TABS

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APAR status

  • Closed as program error.

Error description

  • After launching the NOC dashboard directly to the table view
    (not the tile view) and selecting a specific storage device,
    periodic refreshes will bring you back to the Overview tab from
    any other tab you are viewing.  This has been observed with the
    tabs for Notifications, Tickets, etc all refreshing you back to
    Overview.  If you launched the NOC dashboard directly to the
    tile view rather than the table view, the refresh should work as
    expected.
    

Local fix

  • None.  You can work around this by launching the NOC dashboard
    directly to the tile view rather than the table view.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users navigating in the GUI             *
    *                                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In Storage Insights, after launching the NOC dashboard       *
    * directly to the table view (not the tile view) and selecting *
    *                                                              *
    * a specific storage device, the GUI's periodic refreshes      *
    * will bring user back to the Overview tab from any other      *
    * tab being viewed.  This has been observed with the tabs      *
    * for Notifications, Tickets, etc. all navigating the user     *
    * back to the Overview.  If launched the NOC dashboard         *
    * directly to the tile view rather than the table view, the    *
    * refresh should work as expected.                             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 3Q23   [ 54X-IBM-SI ]
    ( release target 3Q 2023 / August )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT39791

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-01-28

  • Closed date

    2023-06-01

  • Last modified date

    2023-06-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]

Document Information

Modified date:
02 June 2023