IBM Support

JR64544: FAILED TO PULL OPERATOR BUNDLE IMAGE WHEN INSTALLING CP4BA OPERATOR IN AN AIR GAPPED ENVIRONMENT

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Direct link to fix

 

APAR status

  • Closed as program error.

Error description

  • When upgrading to Cloud Pak for Business Automation 21.0.3 in an
    air gapped environemnt the upgrade fails to  to pull the
    icp4a-operator-bundle image. You may observe an error message
    like
    
    Failed to pull image
    "icr.io/cpopen/icp4a-operator-bundle:21.3.0": rpc error: code =
    Unknown desc = error pinging docker registry icr.io: Get
    "https://icr.io/v2/": ...
    
    
    PRODUCTS AFFECTED
    IBM Cloud Pak for Business Automation
    

Local fix

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures the
    icp4a-operator-bundle image can be pulled when upgrading the
    21.0.3 in an air gapped environment.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR64544

  • Reported component name

    CLOUD PAK FOR A

  • Reported component ID

    5737I2300

  • Reported release

    L00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-01-27

  • Closed date

    2022-01-28

  • Last modified date

    2022-01-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLOUD PAK FOR A

  • Fixed component ID

    5737I2300

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
11 March 2022