IBM Support

JR64252: WHEN CHANGING IAM ROUTE CERTIFICATES, UMS SSO PODS FAIL TO CONNECT

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Direct link to fix

 

APAR status

  • Closed as program error.

Error description

  • When changing the signer of IAM's route certificate, UMS SSO
    fails to connect.
    
    This error can be seen in the liberty server logs:
    
    CWPKI0823E: SSL HANDSHAKE FAILURE: A signer with SubjectDN [root
    CA info ] was sent from the host [URL]. The signer might need to
    be added to local trust store
    [/opt/ibm/wlp/usr/shared/resources/security/truststore/pkcs12/se
    rver.p12], located in SSL configuration alias defaultSSLConfig].
    
    The error shows that the new root CA associated with recently
    configured certificates is not trusted by UMS.
    
    PRODUCTS AFFECTED
    IBM Cloud Pak for Business Automation
    

Local fix

  • After a restart of the UMS PODS the new IAM root CA will be
    added to the UMS truststore
    

Problem summary

  • PRODUCTS AFFECTED
    IBM Cloud Pak for Business Automation
    

Problem conclusion

  • A fix is available or will be available that restarts the UMS
    pods upon detecting a change to IAM's route certificate to
    ensure the new signer is available in UMS' truststore.
    

Temporary fix

  • Not applicable.
    

Comments

APAR Information

  • APAR number

    JR64252

  • Reported component name

    CLOUD PAK FOR A

  • Reported component ID

    5737I2300

  • Reported release

    L00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-10-22

  • Closed date

    2022-01-27

  • Last modified date

    2022-01-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLOUD PAK FOR A

  • Fixed component ID

    5737I2300

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"L00","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
11 March 2022