IBM Support

IT39776: A ACKNOWLEDGED VOLUME HAS NO OPTION TO "MARK STATUS AS UNACKNOWLEDGED"

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APAR status

  • Closed as program error.

Error description

  • The acknowledged volume shows status "Error - Acknowledged".
    In the volumes page, above the volumes table, such a volume is
    not shown as "Error - Acknowledged".
    Its status is shown there as Unknown.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users monitoring storage device with    *
    * offline volumes or volumes in error state                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Storage Insights users who have acknowledged a volume        *
    * status as "Error - Acknowledged" on the volumes page,        *
    * may see that it wasn't acknowledged and did not remain       *
    * shown as "Error - Acknowledged", instead its status is       *
    * shown as Unknown.                                            *
    *                                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 2Q22   [ 54X-IBM-SI ]
    ( release target 2Q 2022 / June )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT39776

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    54X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-01-27

  • Closed date

    2022-05-12

  • Last modified date

    2022-05-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]

Document Information

Modified date:
13 May 2022