IJ37218: IN WORKFLOW THE NOSTATUS ACTION IS IGNORED BY TASK WORK ORDERS

APAR status

• Closed as program error.

Error description

• When a task work order is entered into workflow if the NOSTATUS
  Action is set the task is still allowed to change status. This
  is not true for parent work orders or for child work orders.
  For them the NOSTATUS Action works correctly and stops users
  from changing the status on the record. This message appears
  on screen:
  
  BMXAA4042E - The status cannot be changed for the selected
  records.
  
  Tested on MAS Manage 8.6. Sometimes tasks get the correct
   message and are blocked from changing status. In Manage it
  seems like the first record to go into WF works correctly and is
  blocked from changing status. If the first record is a Task it
  gets blocked and if the second record is a parent workorder it
  is allowed to change status when it, too, should be blocked.
  
  
  STEPS TO REPRODUCE:
  1. Create a simple workorder Object WF process in WF Designer
  with these nodes:
  Start--->TaskNode--->Stop
  
  2. On the Action line between Start and the Task Node put the
  NOSTATUS Action.
  3. For the Task Node create an Assignment row and assign it to
  Originator.
  4. Save, Enable and Activate the WF process.
  If the Add WF to applications dialog appears, click OK to add
  support. When it is done you must log out and log back in
  5. In Work Order Tracking create a new work order.
  6. Start it into the new WF process.
  7. Click on Change Status on the Action menu and it is blocked
  with the message shown above. This is correct as NOSTATUS was
  set when WF was started.
  8. On the Plans tab add a Task.
  9. Scroll down and find the Reference WO:, typically starting
  with T and having 4 or 5 digits.
  10. To launch the Task in WOTrack so that you can start it in WF
  click on All Records in the Available Queries section on the
  left.
  11. Then enter the Reference WO in the Work Order column.
  12. Bring up the Task and start it into the WF process.
  13. Click on Change Status on the Action menu and now the Change
  Status dialog opens. This is the bug, it should have been
  blocked.
  
  
  RESULTS:
  The workorder gets blocked correctly and can't change status.
  The same should happen to the task but it doesn't.
  As it says above, in Manage sometimes the opposite happens: the
  workorder is allowed to change status and the task is blocked.
  
  
  EXPECTED RESULTS:
  All records should be blocked from changing status while the
  NOSTATUS Action is in effect.
  
  REPORTED IN VERSION:
  7.6.1.2
  

Local fix

Problem summary

• ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When NOSTATUS action is applied in workorder workflow        *
  * process, task work orders bypass this status block due to    *
  * source in the event response reference WORKORDER and not     *
  * WOACTIVITY.                                                  *
  ****************************************************************
  

Problem conclusion

• Fixed
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels