IJ37164: WORK ORDERS - RESCHEDULE/UNASSING ASSIGNMENTS ACTION ADDS EXTRA TIME AFTER 7.6.1.2 IFIX 013

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  After upgrading to Maximo 7.6.1.2 IFIX013, the
  reschedule/unassign assignment action in the work order
  tracking contains an issue.
  This is caused by APAR IJ31823.
  
  STEPS TO REPRODUCE:
  Prepare the environment:
  - Application Server and Database Server in Europe/Amsterdam
  timezone UTC/GMT +1 hour
  1. Login with a user with a different timezone - in this
  example Africa/Nairobi +3 DST/N). Note, after updating the
  timezone you should first log out before changes become active
  2. Go to work order tracking
  3. Select a work order in status WAPPR
  4. Select action - Reschedule/Unassing Assignments
  5. Enter a scheduled date: 2-12-2021 14:00
  
  RESULTS: scheduled start updated to 2-12-2021 16:00 (2 hours
  later than expected): EXPECTED RESULTS: scheduled start updated
  to 2-12-2021 14:00
  
  EXPECTED RESULTS: The application should not try to load
  details if there is no work order in the left worklist table.
  
  P.S: Another Scenario
  0. Server timezone: UTC ( Application Server and DB Server)
  1. User time : Australia/Perth (GMT + 8 DST/N) Perth (  Login
  to Maximo - Change User's timezone )
  2.Go to Work Order Tracking application
  Create wo ( TSTWO1 )
  Scheduled start: 5/11/22 1:00 PM
  Scheduled finish : 5/11/22 2:00 PM
  Duration: 1
  3. In Assignments Tab, Click New in Assignments
  Set craft: ELECT
  Save
  4,Go to List Tab
  Find TSTWO1
  Select that Record from the list and run the action
  Reschedule/Unassign Assignments
  In Reschedule/Unassign Assignments Dialog,  Set Reschedule Date
  to future date/time ( 5/14/22 5:00 AM)
  and have  Reschedule the assignments? checked.
  Click OK
  
  RESULTS:  Scheduled Start becomes to 5/14/22 1:00 PM
  
  EXPECTED RESULTS:  Scheduled Start shoud change to 5/14/22 5:00
  AM
  
  PRODUCT VERSION: TPAE 7.6.1.2 IFIX 013
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * After upgrade to Maximo 7.6.1.2 IFIX013, the                 *
  * reschedule/unassign assignment action in the work order      *
  * tracking contains an issue.                                  *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be contained in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels