IJ37118: REFRESH SCHEDULE REMOVES WORK LOG ICON FROM GRAPHICAL VIEW

APAR status

• Closed as program error.

Error description

• STEPS TO REPRODUCE:
  
  In Work Order Tracking, create a new WO.
  Add a new Work Log entry in the Log tab with type =
  CLIENTNOTE , set Viewable = checked and save.
  Save a query for this WO.
  Go to Graphical Scheduling and create a Schedule record and
  reference that saved Query.
  On the Graphical View tab, right-click on the WO and select
  ?Add/View Notes? from the menu.
  You can see the Work Log entry for the WO.
  But the Worklog column for this WO row in the Graphical
  Scheduling table is not checked. There is no red asterisk icon
  in the Calendar view on the right either.
  On the Graphical View tab, right-click on the WO and select
  ?Add/View Notes? from the menu.
  Add a new Note of type = APPTNOTE.
  On the WO row, scroll to the Worklog column: it is now
  checked. In the Calendar section, you can now also see a Work
  Log icon (speech bubble with lines) on the same row for the WO.
  Click on it: you can see the 2 Work Log entries.
  Click on ?Refresh Schedule? option.
  Look at the WO row: the Worklog column is not checked any
  more and the Work Log icon in the Calendar section has
  disappeared.
  Yet if you right-click on the 1st WO and select ?Add/View
  Notes? from the menu, the 2 Work Log entries are still there.
  
  
  RESULTS:
  
  The Work Log created outside of Graphical Scheduling is not
  recognised there and the ?Work Log? column is unchecked
  The Work Log icon disappears from the Gantt view in
  Graphical View when you do "Refresh Schedule?.
  
  
  EXPECTED RESULTS:
  
  The ?Work Log? column should be checked in Graphical
  Scheduling as long as at least one Work Log is created for that
  WO.
  The Work Log icon should not disappear from the Gantt view
  in Graphical View when you do "Refresh Schedule?.
  
  
  REPORTED IN VERSION:
  
  Maximo TPAE 7.6.1.2 and Scheduler 7.6.8.0
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Scheduler users                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: | Release 7.6.1.3 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels