APAR status
Closed as program error.
Error description
The Storage Insights scheduler rebalances the probe jobs for all devices for the coming week. If a manual ?restart data collection? action is issued for any monitored device, Storage Insights again rebalances the probes for all other devices . When this happens, the existing triggers for that day should not be altered, and only the future triggers should be rebalanced. If a rebalancing of probes for a device happens due to another device, the current days probe ends up being skipped if it was not already run. Storage Insights should not skip a day?s probe due to a rebalancing triggered by another device. ____________________________________________________ The defect is against component: 5608TPCSI Server/Manager build/release: 5.4.x Problem as described by customer: monitoring status going into degraded/failed status Initial customer impact (low/med/high): med
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring multiple storage * * devices * **************************************************************** * PROBLEM DESCRIPTION: * * The Storage Insights scheduler rebalances the probe jobs * * for all devices for the coming week. * * * * If a manual "restart data collection" action is issued for * * any monitored device, Storage Insights again rebalances * * the probes for all other devices . * * * * When this happens, the existing triggers for that day * * should not be altered, and only the future triggers should * * be rebalanced. * * * * If a rebalancing of probes for a device happens due to * * another device, the current days probe ends up being * * skipped if it was not already run. * * * * Storage Insights should not skip a day's probe due to a * * rebalancing triggered by another device. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 1Q22 [ 54X-IBM-SI ] ( release target 1Q 2022 / February ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT39622
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2022-01-11
Closed date
2022-02-21
Last modified date
2022-02-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
22 February 2022