IT39484: GVM5109E MESSAGE WHEN CLICKING ON IBM SPECTRUM PROTECT TAB IN VE EXTENSION

APAR status

• Closed as program error.

Error description

• It is possible that when user click on the IBM Spectrum Protect
  tab in the Virtual Environments extension they receive a
  GVM5109E message stating the following:
  
  GVM5109E  An error occurred retrieving data from the IBM
  Spectrum Protect server.
  
  Contact the IBM Spectrum Protect server administrator for
  assistance.
  
  This is caused by a schedule having been created with the
  parameter "period=ONETIME" as a results perunits are null and it
  is treated incorrectly.
  
  
  To Diagnose the problem user will need to query the schedules
  and look for one with a period of ONETIME.
  
  The symptoms are identical to the symptoms of APAR IT23285. The
  fix delivered with APAR IT23285 was incomplete and additional
  changes are needed to address this issue fully.
  
  Affected versions:
  IBM Spectrum Protect for Virtual Environments - Data Protection
  for VMware version 8.1.x on all Windows and Linux platforms
  
  
  | MDVPARTL 8.1.6-TIV_5725TVEVM | (IT23285)
  

Local fix

• Do not define a schedule to use the onetime parameter for the
  period option. If one is already created, the schedule can be
  deleted.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect data protection for VMware 8.1 running  *
  * on Windows x64 and Linux x86 platforms.                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Data Protection   *
  * for VMware vSphere GUI version 8.1.14 on Windows x64 and     *
  * Linux x86 platforms.                                         *
  *                                                              *
  * Note 1: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• The issue has been fixed, so GVM5109E message should not appear
  when clicking on IBM Spectrum Protect tab in VE extension.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• vmgui
  

Fix information

• Fixed component name

  TSM FOR VE DP V

• Fixed component ID

  5725TVEVM

Applicable component levels