IBM Support

IT39590: INTERMITTENT DATA COLLECTION FAILURES IN STORAGE INSIGHTS

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APAR status

  • Closed as program error.

Error description

  • Storage Insights experiences intermittent Data Collection

failures, shown in the GUI as Failed or Task Expired.
And running a data collection or probe again might result

in a successful probe, but it does not solve the problem.

The failures are caused by a read time out in

TimeSeriesQueryException.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* IBM Storage Insights users experiencing intermittent data    *
* collection failures                                          *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* Storage Insights experiences intermittent Data Collection    *
* failures, shown in the GUI as Failed or Task Expired.        *
* And running a data collection or probe again might result    *
* in a successful probe, but it does not solve the problem.    *
*                                                              *
* The failures are caused by a read time out in                *
* TimeSeriesQueryException.                                    *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

    



Problem conclusion


    

  • The fix for this APAR is targeted for the following release:

IBM Storage Insights 2Q22   [ 54X-IBM-SI ]
( release target 2Q 2022 / late April )

The target dates for future releases do not represent a formal
commitment by IBM. The dates are subject to change without
notice.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT39590
    • 

  • Reported component name
    STORAGE INSIGHT
    • 

  • Reported component ID
    5608TPCSI
    • 

  • Reported release
    54X
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2022-01-07
    • 

  • Closed date
    2022-05-10
    • 

  • Last modified date
    2022-05-10
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STORAGE INSIGHT
    • 

  • Fixed component ID
    5608TPCSI
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            11 May 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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