APAR status
Closed as program error.
Error description
Executing Tivoli Enterprise Monitoring Server (TEPS) 6.3.0 Fix Pack 7, Service Pack 7 CLI commands on AIX 7.X will result in an unexpected error. So executing the command: tacmd histlistproduct results in the following message returned to the user: KUIHLP001I Validating user credentials... KUIHLP099E The histlistproduct command failed because an unexpected error occurred. Please consult the /opt/IBM/TEMS/logs/HistoryConfigurationCLI_0.log log file to determine the cause of the error. An examination of the log file /opt/IBM/TEMS/logs/HistoryConfigurationCLI_0.log shows the following Error message: Jul 01, 2021 7:32:56 AM com.ibm.tivoli.itm.history.listProducts jnimain SEVERE: Initialization failed. There may be problem with the Jar files in the system.
Local fix
FOR AIX ONLY: Edit the script file $CANDLEHOME/bin/tacmd Locate and change the line: LIBPATH=$ICCRTE_DIR_LIB:$TACMD_LIB_PATH:$CANDLEHOME/tmaitm6/$bi nArch/lib:$JavaHome/bin/j9vm/:$JavaHome/bin/:$JavaHome/lib/ppc: $JavaHome/lib/ppc64:$LIBPATH by adding the pathname $JavaHome/lib/icc to the LIBPATH string as follows: LIBPATH=$ICCRTE_DIR_LIB:$TACMD_LIB_PATH:$CANDLEHOME/tmaitm6/$bi nArch/lib:$JavaHome/bin/j9vm/:$JavaHome/bin/:$JavaHome/lib/ppc: $JavaHome/lib/ppc64:$JavaHome/lib/icc:$LIBPATH
Problem summary
Executing TEPS tacmd commands on AIX with 6.3 FP7 SP7 installed fail. TEPS commands on AIX fail for ITM 6.3.0 FP7 SP7
Problem conclusion
Update the $CANDLEHOME/bin/tacmd script to include the pathname for the ICC component The fix for this APAR is contained in the following maintenance packages: | service pack | 6.3.0.7-TIV-ITM-SP0009
Temporary fix
Edit the script file $CANDLEHOME/bin/tacmd Locate and change the line: LIBPATH=$ICCRTE_DIR_LIB:$TACMD_LIB_PATH:$CANDLEHOME/tmaitm6/$bi nArch/lib:$JavaHome/bin/j9vm/:$JavaHome/bin/:$JavaHome/lib/ppc: $JavaHome/lib/ppc64:$LIBPATH by adding the pathname $JavaHome/lib/icc to the LIBPATH string as follows: LIBPATH=$ICCRTE_DIR_LIB:$TACMD_LIB_PATH:$CANDLEHOME/tmaitm6/$bi nArch/lib:$JavaHome/bin/j9vm/:$JavaHome/bin/:$JavaHome/lib/ppc: $JavaHome/lib/ppc64:$JavaHome/lib/icc:$LIBPATH
Comments
APAR Information
APAR number
IJ34729
Reported component name
TEMS
Reported component ID
5724C04MS
Reported release
630
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-08-26
Closed date
2022-01-04
Last modified date
2022-01-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEP
Fixed component ID
5724C04EP
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"630","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 March 2023